He deserves a pay raise. Let me tell you. It's a no brainer. SourceForge ranks the best alternatives to Trustpilot in 2021. Merchant One has 5 stars! Merchant One is a promising provider of honest and realistic expectations for their rates and services. Initial Merchant One complaints should be directed to their team directly. Phone calls were on time with a thorough explanation of the whole process. We had not received our Merchant Statement since August. However, in Carolina's case, not only was she courteous, but I could sense her willingness and desire to assist me resolve the matter I was faced with. Merchant One's 24/7 support is there whenever clients need it, and their mobile, tablet, desktop, and in-store POS options give merchants a lot of flexibility in how they choose to accept payments. Felix was very helpful and kind. They pride themselves on providing best-in-industry merchant services and solutions for an extremely diverse customer base. Merchant One is a mid-sized processor headquartered in Miami Beach, Florida. Merchant 1 Payments has truly been a great company to work with .They are honest with their rates and fees and the service is great. https://www.merchantmaverick.com/reviews/merchant-account-solutions-review Merchant One, Inc. is a registered ISO for Fifth Third Bank N.A, Cincinnati, OH, USA. Merchant One was my first call, and after speaking with my CS Rep, Steve Saka for 15 seconds, it became my only call. It was very nice is these tough times to get a timely answer to my question and talk to someone who was so pleasant. Thank you! I am a very happy client of Merchant One.Thank you Donnamaria Newton. Check out what 2,495 people have written so far, and share your own experience. My experience was quick and painless. Being competitive in the market is also very important, and Merchant One is second to none in their ability to price match and find savings where other processors predict a loss. He was very centered on doing whatever it took to solve my problem. List companies that haven’t claimed their Trustpilot account. Read our how-to guides and FAQs on categories and the Trustpilot TrustScore I really can not say enough and my businesses’s success is indebted to him and the ppl at Merchant One! | Read 221-240 Reviews out of 2,773 I appreciate all you time, help, understanding and especially patience with me. Filters 4. No after hours service for that. We pride ourselves on providing best-in-industry merchant services and solutions for an extremely diverse customer base. Very easy and patient in set up process!! We don’t bash any other company but we do have some impressive features! All. after agreeing to the new rates my account cost more. However, examination of the Trustpilot website reveals that most of the 5-star reviews are “invited” from Merchant One … Best in Card processing service. Mr. Gomez Saints is my tech that set it up for my Merchant services for my company and he was very professional and friendly. Merchant One has 5 stars! The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. He recognized that the problem was related to my Apple iPhone . Merchant One is a direct processor that proudly serves over 100,000 merchants across the country. Month-to-Month Contract. You can also do it manually, by following Google’s guidelines on marking up products. Amazing service. He also offered that I could call and ask for him anytime we needed assistance again. Recently we had one of our clients place a chargeback for $3290.00 for products they had received . Very relaxed atmosphere as well, and co-workers and managers are always eager to assist and offer guidance whenever needed. I was unable to get immediate help on the weekend. Customer service is one of the best I have come across if not the best. Integrate your favorite tools with Trustpilot. Both sales and technical support have been easy to understand and will always get my recommendation. Excellent & Professional Support Services and quick to put Credit Card Purchase Funds into my Business Account. Top-rated companies. Great first impression and very patient agents. Arlene, very professional goes the extra mile.First phone call into customer service the customer service representative was not listening to me telling me stuff that I did not ask for I told her exactly what the problem was and she did not want to do the research and she was talking over me and telling me something that was not true she was so unprofessional so unethical and you should check the records to see who she was and she needs to be reprimanded the second time I called back I spoke to a lady by the name of Arlene being a customer service representative went the extra mile and done her job the other representative was discussing with her mouth over talking me would not listen and telling me in correct information. The second was to let me know that not only had they banned the merchant, but that they were pursuing legal action against the same, in their native country, through VISA's own legal methods. | American Express may require separate approval. Nick was the ultimate patient! Her service was better than gold, and I appreciate you for having her onboard. This was one of the best customer services calls I have had. Merchant One is the best. Merchant One has been a fantastic place to work for the last 6 years and counting. Alternatives to Trustpilot. Used Merchant One for over 8 years, asked for a review of my account, sales rep came back with great news, he could save me money. Tech support Michael and customer support rep Jason were great to work with. I am new to the company from square and I think I’m going to love it...and their workers are so respectful. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. Only complaint is the amount of information needed to process. Wish all customer service centers were this efficient. When the agent was giving me info I said y’all are way better than square and he became silent wind simply said. Steve was, and is, professional, personable, and guided me through the process beautifully. Every time I call to ask a question she goes above and beyond to help me. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Merchant 1 Payments went to bat for us and got us our money back. Direct number straight to who ever is dealing with you, giving you a more personal service. It offers some terminals for free, but most come with a sales charge. great service pleasure talking with mike help with my problems. Not really happy with what my experience has been with this company have had several problems ever since I have set it up it has cost me the loss of several customers I hope that this can be resolved permanently soon it's about diverting attention is a poor leader. Things to Love About Merchant One. --GAM. Take a look at this article to learn how to do it. Marc is a wonderful account manager and helped walk me through all my options and solutions over almost a 3 weeks process. As of today, I would recommend Merchant One. You can find contact details for Merchant One above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Felix, thank you for understanding my lack of computer skills. Due to that lack of response, we had no option but to proceed in submitting a claim against you for the payment due in order to protect our position on the 24th of January 2020. Their fees are way less that the other processor that we were using, the gateway is easier to use. Credit Card Processing Services in Miami Beach, FL. Merchant One is a credit card processing company that has been in business since 2002 and is headquartered in Miami Beach, Florida. I was paying 0.2% with Merchant One and this new credit card processor wanted 4.5-6.5% and 100$ a month for being a “high risk” Merchant plus another hard inquiry! Stay away from this company. I highly recommend this company for Merchant Services.Thank you.VO distributions LLCVictor Oh. Bruno & Margarita & Justin were excellent! You are treated with respect, and hard work is valued and recognized. A little rough on the take off. Merchant One is careful to ask the right questions and perform an accurate savings analysis; merchant… You can mark up your Trustpilot product reviews with rich snippets by using our SEO Product Review TrustBox. Very patient! Go to articles Analytics. Great experience I am so excited to get started with MerchantOne. Merchant One, Inc. is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. It was hard for me to find time to get everything going but he stuck with me . Felix not only downloaded and emailed the statements to me but also helped me with contacting IQAccess to get my account re-opened. The standard Merchant 1 Payments contract outlines a month-to-month agreement with no early termination fee, a PCI compliance fee of $9.99 per month, and an optional, non-cancellable equipment lease through Ladco Leasing, one of the worst ranked companies on our website. Merchant One customers detail the use of deceptive marketing tactics has had a negative impact on its rating, although the vast majority of Merchant One’s customers are probably satisfied. My Rep Mercedes was amazing! Tracking your reviews to improve service and increase customer satisfaction Go to articles Categories and TrustScore. I have an App. Only the latest review will count in the company's TrustScore. | American Express may require separate approval. | American Express may require separate approval. BBB accredited since 11/24/2010. Carolina Fonseca, the representative who assisted me more frequently than others was very professional, courteous, and demonstrated a true desire to assist me with resolving my concern.From my many years of experience as a Customer Service Manager, I have monitor thousands of customer calls handled by representatives. He. Everything went smooth as can be. At first glance, Merchant One has an impressive 4.8 rating out of 5 stars after 2,746 reviews. Merchant One has 5 stars! Now I can’t even do business with Merchant One, I don’t even have a credit card processor at this point, can’t take any cards! He listened to my story and told me to fully document it and send it to him and he'd see that it was faxed to the appropriate department. It is a rare trait among processors to give merchants the truth about saving money, a trait that Merchant One chooses to embody. I called Merchant One and they had to direct me to a different department. After talking with Marc Lindor at Merchant One, who was understanding and very helpful, all of my issues were adequately resolved. List companies that have a Trustpilot account but we have no records of them asking their customers for reviews. To feed all your products directly to Google Shopping. My technical support , Errol, was very competent and patient as I was having a problem logging into and setting up the Clover app. Gomez was very helpful and knowledgeable on the product. Check out what 2,773 people have written so far, and share your own experience. The Clover name and logo are owned by Clover Network, Inc. a wholly owned subsidiary of First Data corporation, and are registered or used in the U.S. and many foreign countries. Trustpilot integrations. Representative was patient and explained exactly what I needed to do to accomplish the tasks that I was working on. The company’s website markets a simplified but thorough approach to processing, including training to help get you started and an account manager to make sure things continue to go well. If qualified, your rating will appear automatically in Google Shopping without any action required. A good switch and bate. The Merchant One website contains a link to the company’s Trustpilot reviews. I am new to this company and I am very satisfied with the services. Compare Trustpilot alternatives for your business or organization using the curated list below. both customer and technical services are pretty amazing. . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Merchant One Customer Service. Mike has that talent and sincerity and I'd hire him in a second. Trustpilot in 2021 everything has gone as promised Mgr contacted me, and share your own experience service... 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