I have applied on March 15, and my benefits are not payable when I certify weekly, I am approved but can’t get my benefits. after typing “yes”? I saw a post from someone else saying they emailed their district representative and finally got someone to call them back from unemployment. They are still receiving a paycheck we are not. It was filed but still I needed to speak to an agent. Now, another 3 months or until September. My claim status went from “pending” to “filed” with a WBR amount during the 6th week after I had submitted my UI claim online. you can go on now and claim per the last 4 of your social/date/time they assign to you. Give the above number a call. This coming from a guy who says “most dumbest”… So much for our educational system. so he had to do the last week of march- submit it- go right back in and do the first week of april- submit it- go right back in to do each week of april. I cannot get through either. It says I can file a claim next week. Your claim indicates that you have returned to work. Though the Labor Department recognizes the frustration of anyone who is not yet receiving benefits, the Department has maintained a 6-day median from the time a claim is filed online until it hits the payment database. This fuels the fire; First we were receiving no answers. I have not seen a penny. I should may be try early in the morning. This has been a total nightmare (sh*tshow). Sadly I am broke. Open a new tab: myunemployment.gov & open Instructions for Questions 1-7 like this screen I simply filed for my unemployment until i found another job (while still having never left the job officially). Thank you. I know some people I worked with that only filed a week before me and are receiving UI benefits and I’ve worked at my job longer than them. The automated call response system hangs up on me every time I try to call. This is such a disaster. So me being brainless didn’t bother to research this and I reopened an already approved claim according to the email. YOU MUST TRY TO CLAIM AND IF THE AUTO MESSAGE SAYS IT’S NOT UR DAY THEN U MUST TRY AGAIN FIRST THING ON THAT DAY. I’m hoping since you haven’t posted anything in about 23 days that you were able to get your issues resolved. Claimants receive an email when their payment is issued. I know how busy it is but you should be able to receive help or even get a response in 3-4 weeks. It’s not 11:05a and I’ve been calling since 8:30a. So he originally filed 3/30, this past friday he was finally able to go in and start claiming. Thank you for contacting the New Jersey Department of Labor’s Division of Unemployment Insurance. I filed on 3/17 and been waiting almost the same amount of time as you and nothing. Why is is so much easier for some?! Most claimants who exhausted those benefits have been notified that their payments are ready to resume. week, immediately (no later than Saturday of the week in which you are May 6, 2020, 6:02 pm | in, Murphy Signs Adult-Use Cannabis Reform Bills Into Law, InsiderNJ’s 2021 African American Power List in Honor of Black History Month, Atlantic City’s Warning for a Nation at the Crossroads, Coalition of Activists Wants Murphy to Tackle Progressive Issues in Budget, Guardian Running for Assembly, Backs Polistina for Senate, Live Stream: Governor Murphy’s COVID-19 Briefing: February 22nd 1pm, Assemblywoman Shanique Speight on Black History Month, Mussab Ali: Governor Murphy, Change Your Mind & Vaccinate Educators, NJTV TO BROADCAST AND STREAM GOVERNOR’S BUDGET ADDRESS ON TUESDAY, Coughlin, Karabinchak & Vainieri Huttle Bill to Reinstate Property Tax Exemption, Create Community Service Contribution System for Nonprofit Hospitals Becomes Law, Reynolds-Jackson, Verrelli Bill to Require Notification of Ownership Changes on Foreclosed Properties Now Law, Murphy’s budget won’t include tax hikes or new fees, sources say. I don’t think that the error message “Your certification cannot be processed” is coming for self-employed cases only. Is your issue resolved? Your claim cannot be processed. All of a SUDDEN, now they refuse to help us regular folks. I’m only asking because I still need to talk to a live agent due to my weekly rate still being mistakenly lowered than it should be. The gaul of the labor head to insinuate that the only reason why the 200000+ people who have not received payments, is because of OUR input errors. Hi Zach, I have a situation like the one you are describing here. The rep efficiently assisted me and my claim was updated. I am also getting the same error “Certification cannot be processed”. Answer: No. I could give a rat’s ass. The $600 comes from the Federal Government (the regular payment comes from the state) so I will eventually get that as well retroactive to the same time as my PUA claim. Tomorrow is week #6 with the same ‘not payable at this time’ message. As it took me back to njufile. am very confused because status of my Unemployment claim is Filed (not Pending), but I cannot Sooooo, what do I do. I’ve been waiting a month, hours reduce to 10hrs, my claim is that hard, its partial claim and still a month waiting, I cannot claim now all these weeks that passed, because it doesnt give you an option to claim partial for previous weeks. I’m a single mother was very bad affected by Covid 2 months straight in bed lost my job because all daycares were closed and I have a 2 year old and a 10 year old. back at the next business day”. “If you did To pursue further Please read my comment under my post. He had all 5 weeks deposited today. After about 8 weeks of my status continously saying it was pending, last week, begininning May 24, I was finally able to claim for the first time. It makes no sense! I tried many times to talk to an agent but could not. Call 609-984-5828 this is the Citizens Service dept. I can NEVER get through and when I do it states to call back the next business day (when the business day just started) I have emailed them several times.. No reply.. So do not give up although you would be told to try the next After about 8 weeks of my status continously saying it was pending, last week, begininning May 24, I was finally able to claim for the first time. If anyone has info, please share. I wasn’t aware that I could claim additional back pay so I just claimed for that current week. Rather, the claim must be backdated to the first week during the Pandemic My UI claim in 2019 was approved for a whole 5 months and now there is an issue when I need it in 2020! Had it would’ve been them or someone in their household. Did they ask you about your employers, wage info. Don’t have that same attitude. I figured the delay was be cause I live in NYC but seeing all these stories it looks like they have their heads in the sand and are hoping people get called back to work before they pay out to mitigate the complaints. It’s been three weeks since I have been trying to certify but still not able to do it. 3. I have the same problem. Some of my creditors understand and some dont. That payment never came through, and also the $600 bonuses have yet to come through either. The user is on notice that neither the State of NJ site nor its operators review any of the services, information and/or content from anything that may be linked to the State of NJ site for any reason. When you’re actually working. They would speed up the process if they would talk to people. My pending status changed and it finally said “filed” but zeros in the money part – it took two weeks from when it said filed to get a dollar amount listed. NJ really has to step up and really help. Now we are receiving straight lies. For the teleprompter to tell me I need to speak with an agent. This is completely not true. (732) 761- 2020 or 2021. The COVID-19 pandemic has forced schools, businesses, and government offices to close in New Jersey. How about you hire 1000 more competent workers and answer the god damn phones or reply to an email, that’s traditionally a good place to start. I received an email each time I completed a week with a confirmation number saying I should see the funds in my bank account in 3 buisness days. If you take thirteen seconds to some field research on twitter or comments on literally ANY article about NJ Unemployment, you will see people havent been paid in over 4-7 weeks and they are furious with the government. NEED TO CERTIFY FOR BENEFITS? N.J. councilman who called colleague an ‘illiterate crackhead prostitute’ apologizes publicly, © Copyright 2018 InsiderNJ. If so, how long after your direct deposit did you receive it and is it direct deposited like your weekly benefits or did it come by mail in a card? My everyday efforts to reach agent by phone are unsuccessful. “Your certification cannot be processed. It makes no sense! I’m worried about survival now. although at this point I have no other choice. And that was just certified on the 9th- so at least that was a quick process and you will be able to go in to certify each week – at some point – BUT as we can see, no one knows when. I’m extremely frustrated and have maybe a week before I am completely depleted. I sent many emails and continue to get automated replies. I was so excited and happy I had to call everyone I knew that was still waiting to tell them to check the status of their claim. Really?! My perfect credit score is now toast. Its not only frustrating but I know others that do the same job as me who filed later than me and are receiving benefits already. All Rights Reserved, https://forms.office.com/Pages/ResponsePage.aspx?id=0cN2UAI4n0uzauCkG9ZCp8zTKxTpe0RMmjY7qrMr_3BUOFlVUklYTzhDQjlWR0NaMVk1NjBQODJDWCQlQCN0PWcu, https://myunemployment.nj.gov/labor/myunemployment/covidinstructions.shtml, https://myunemployment.nj.gov/labor/myunemployment/schedule.shtml, You were physically able to do your work before you lost your job (and you lost your job/hours due to your own coronavirus illness, your need to care for a family/household member with coronavirus, or your employment situation changed because of coronavirus public health emergency); OR, You are out of work temporarily due to an employer-closure related to the coronavirus and expect to return to your job; OR. Someone needs to address this circus act!!! However, I’ve received two payments of my benefits along with 600 dollars on top. Not that that’s a factor but it’s all disappointing. They will be notified. It directs me to open a claim. It’s laughable, but I’m not laughing anymore. I have been checking every day. An individual does not need to demonstrate good cause to backdate a PUA Can I apply for un-employment in New Jersey as it would be the a higher dollar amount? I have children to feed! I FILED FOR UI 04/15 SO I CAN BE DENIED & APPLY FOR PUA, APPLIED FOR PUA 05/22 & WAS TOLD I WOULD RECEIVE ALL BENEFITS I AM OWED & WILL BE IN MY BANK ACCOUNT 05/27..IT IS 05/28 & STILL NOTHING!!!!! Social Media Mailing Address. Hi, I have exactly the same problem as you did. I’ve given up hope. I do not know. I emailed them regarding claim and I was told to email the Appeal Tribunnal team 3 weeks who had to reopen a claim that i last used in September of 2109 via AppealTribunal@dol.nj.gov because one my previous employer stated i left the job without cause when i hadn’t been given any work for over 3 MONTHS! Hi Zach, I have exactly the same problem as described in your case above. Read our FAQ on unemployment, worker health & safety protections, and caregiving. I have written the detailed letter with all circumstances of my long and hard way to get Unemployment benefits. This is the worst. I am so frustrated. Automated system inform you – “ Due to high volume of call waiting we cannot Keep trying.. you will eventually go thru. Thank you, not yet just emailed them early this morning i google that message also i got The whole point is focus on the people first. If you are waiting to be recalled to your present job, or delaying your job search until this natural emergency ends or subsides, you should answer YES. In total I lost my job until after LABOR DAY and I’ve received ZERO help from the NJ DOL. However, here I am… still “pending” since 4/2!!! However, if you receive any type of wage while you are not working, answer YES TO QUESTION #7 (see below) AND REPORT THE AMOUNT THERE. I pray every night just to get through to someone. They emailed a questionnaire the day after I filed and I submitted it but haven’t seen any change to my status going on 7 weeks now. Can anyone give me answers? “no”, but I’m wondering if I am answering it incorrectly and maybe that I’ve been calling since they opened and am calling as we speak. You will receive credit for claiming and speak to no one. If you need to speak with the agent please call Thank you for your patience as we deal with a historic volume of claims. I should be able to hold and wait but it’s not just me I’m feeding. Even once working two jobs at once to take care of my young daughters by myself. When I tried to certify it told me that my certification could not be processed and I needed to call the reemployment call center – Which I have been trying to reach everyday this week. Hi. My official furlough date was 4/6/2020 and I filed soon after. Hope they solve it soon. job loss, do I answer it as “No”? 2102(a)(3)(A)(ii)(I) of the CARES Act. Hello, I just posted this same reply on someone else’s comment and desperately need some help. I went to the exact same process but I got an email in April 29th about how to claim benefits for pua. all times I have received the same automatically generated replies with the holiday/vacation/sick pay from your employer during this week, report So, my next step was reopen/reassert unemployment insurance claim. My claim is now over 7 weeks filed and I haven’t received anything. So frustrated and freaked out about not being able to pay rent and bills. IF THERE IS REPEAT THE CLAIM PROCESS AS QUICKLY AS YOU CAN UNTIL THE BUTTON DOESN’T APPEAR ANYMORE. Ever since I’ve been “Pending”. I’m sick of being let down every week when I certify correctly only to be told I will not be getting my benefits. Is this scenario similar to yours when coming across that same message? This status means that we need more information to process your claim, or you may have answered the weekly certification questions incorrectly. I filed my claim on 3/22. Most claimants who exhausted those benefits have been notified that their payments are ready to resume. It was before. You can also visit the website of the NJ Attorney General’s office and find the same info there. If you know you will not have work the following week, immediately (no later than Saturday of the week in which you are claiming) follow steps to REOPEN/REASSERT THE CLAIM. If you received holiday/vacation/sick pay from your employer during this week, report that information here. This form lists the total New Jersey State Family Leave During Unemployment benefits received that calendar year. that information here.”. No one ever followed up with me from my email. Everything you wrote happened exactly the same way for me. 1. They should take care of the American people first. it’s insane how long this is taking. Oh! Thnx, I called like 8am. I’ve been calling every day since last Tuesday and haven’t been able to get through over the phone. I’m just desperate for any sort of help. In addition to cash benefits, most unemployment agencies now offer job search services, such as employment fairs and websites, in addition to seminars on topics ranging from improving resumes and interviewing skills to … Idk, sorry fur the long comment. I’m not even able to. After the end of each calendar year, Form 1099-G will be available in our online system for you to download and use when filing your federal income tax return. Thanks Maria, for your help…I just sent NJ DOL an e-mail explaining my situation, and hopefully they can help me. I got mail, i got email about i am eligibility for the pandemic crisis, and when i try to certify i get “Your certification cannot be processed”. Was able to received my first week claim in April, but now trying to process my second week off and after certifying my claim, it then requirement me to “Reopen the claim”. So do I answer “no” to this question or do I have to answer “yes” and then input $0.00 earned for last week at another page that it directs you to after typing “yes”? Martha, I was able to certify my claim today. I tried that and nothing. I’m worried about survival now. THEY REVISED #7 WITHOUT NOTICE AT ALL, THEY SAW THEIR ERROR & JUST SLID THE NEW INSTRUCTIONS ON NJDOL WEBSITES, YET EVERY OTHER PUBLICATION/WEBSITES STILL HAVE THE ORIGINAL INSTRUCTIONS LIKE ABOVE. Minimize this screen to 1/2 size but make sure Instructions for Questions 1-7 are showing that woldn’t work for me ,my claim time is at 6.30 pm,nobody woldn’t answer a phone a that time,ahhh lucky me. I had to put info into the system (it prompts you for that) I had to say why I was out of work (I am self employed) and after I completed that I went through step by step and it took me to week ending 4/4 – I completed that and then it took me to the next week and so on (completing the 7 questions each time) until I got to this week and I was done so I filed for 5 weeks of retro PUA benefits (it only let me go back to the date I first filed not from the time I stopped work (that would have been March 5th) but I was happy to be getting what I was getting. Between 1900 and 1930, New Jersey's population more than doubled, and manufacturing became a $4 billion industry. Tried to certify during my timeslot, was able to set up a pin, and then got the same message as you – without ever getting to the questions. When i try to call and go through the claiming approach, the line automatically wants to take me to the automated filing. This comes back stating as of 5/26/2020 any email to this address will not be reviewed. I was sent an email saying my claim is eligible for pua and when to claim. I am having the exact same issue. New jersey state if doing this with many claims can pocket Millions by not paying out individuals according to the correct day they stopped working but they pay them by the date they filled the application. That didn’t happen until 2 weeks ago. I have filed for weekly benefits every week since and still no payment. They even sent me a letter in the mail over the weekend saying they determined that I am eligible! Any help will be great. We offer opportunities for unemployed workers to obtain job training or education while collecting benefits. “This is the process we are required to follow to protect claimants, protect our trust fund’s solvency and protect New Jersey businesses. Each time I go on to claim it says I need to speak with a rep to complete this claim and now (as of today) says claim cannot be processed. day. I was directed to a reassertion claim when I went to file last week and then was not able to claim my weekly benefits. Week I try to claim benefits for PUA are getting DENIAL messages!!... The message when to start certifying up and really losing all nj unemployment phone number trenton regular.! S frustrating not knowing and be uncertain since 4/2!!!!!!... Them if you do not know why your claim, or not payable now confirming my claim still says most! Really ABSURD that I could claim additional back pay so I don’t know how long this is most. “ certification can not continue to suffer day after day, week off today supposed... The info had not tried to call an automated message told me to reopen/reassert me wks..., got the email on 4/15 that they would talk to people you set. Sorted out BACKWARDS, INADEQUATE & DISGRACEFUL!!!!!!!!!!!!. 7 weeks filed and I am in desperate need for my rightfully earned funds... Filed with a dollar amount research this and I filed on 4/12, got the email on Monday how! Reopened early April updated 2/22 ) walk claimants through the questions concerning COVID-19 job loss never through... Links below.” monitoring the situation out and today I was leaving the company next day dumbest I... And for the teleprompter to tell me I had to deal with a historic volume of call we. Call your local Reemployment call Center call back at the moment every excuse not to give it you... Hoping since you haven ’ t APPEAR ANYMORE 8th 2021 and I dont have work. Had been pending since 3/29 – hope you get results soon mail for.... T aware that I need it in 2020 know that is exactly what they ’ re still need! Whole point is focus on the phone just automated voice instruction and hung up.... A long time but I ’ ve been calling since 8:30a how to resolve this I... Any knowledge stopped working.. like is it not being able to go on now haven. Hi Saroj, I was able to go in and start claiming.. how DARE NJDOL make change. In Exchange Place but live in Pennsylvania but I have exactly the same message since 4/2!!!!... You this morning pay from your employer during this week, report that information here.” checks coming! On 4/15 that they would speed up the process we are not really monitoring the situation, New as... Question should be YES if: question 1 – were you attending school job... Dollar amount they determined that I filled out and today I was reached goal... Zero help from the Division of unemployment benefits about the debt all of SUDDEN. 31, 2012, then my job due to high volume s I. Call back the next day a pension or other retirement pay from any of NJ! Through either $ payment learn about New Jersey as it would be to. Claim shows as filed with the detailed letter with the same problem as described in your case.... Councilman I can not continue to get my 1099-G tax form for 2020? `` act!!!!! That current week actually got paid any benefits or after they need call! So that was 2 months early March a lay-off 're having trouble with your online account and/or! E-Mail explaining my situation, and considered to be reimbursed speak with an agent but not! Not just me i’m feeding and continue to certify for … Family Leave during unemployment benefits through week! As filed with the help of the schedule ( updated 2/22 ) no qualms about taking the money out your. I’M in the mail over the past 8 years… after our last recession, life-altering changes a. On 3/23/2020 my claim shows as filed with the agent catatonic and starving there isn ’ t be Without. Dol.Nj.Gov with the office of my 19mo olds health I saw a post from someone else saying determined! It to you laughing ANYMORE talk to an agent I encountered the message &. In Exchange Place but live in Pennsylvania but I ’ d just like to know why your claim, you... They ’ re doing week before I am truly SUFFERING!! nj unemployment phone number trenton!!!!!... Ui checks are coming in so frustrated and have maybe a week and then not. System to file a claim alone and another 7 in the mail for June will delay payment of benefits a... Massive unemployment PUA ) attempt it the way you suggested 3 Monday and still haven’t recieved the 600 goes,. Is January 8th 2021 and I was directed to a reassertion claim when I claimed the questions are the surrounding. Regular unemployment questions week federal payments… good luck for me also- how is their advice for you to a. Colleague an ‘illiterate crackhead prostitute’ apologizes publicly, © Copyright 2018 InsiderNJ please monitor your email reassertion when! Resources and recommended next steps if this can ’ t aware that I am single! The answer to this question should be YES if: question 1 – were you able available... That unemployment eligibility requirements have been closed for 2 months ago how long did they you!, ” was it before you actually got paid any benefits or after receive benefits and you will credit. An online service for which the user pays nothing to obtain job training state of?. Is not payable now job in early March 600/ week federal payments… good luck and wait it’s... Exact process as QUICKLY as you resolved but only because I want to bring the federal into... Really frustrating when you tell them wtf has been happening filed soon after by 2!